Testimonials

“Our Agency has done business with Nick Gibbs and his Staff for a number of years. Our previous cell phone issues were with our multiple locations other vendors weren’t able to provide the clear uninterrupted signal that was vital to our sales staff.  Nick and his staff analyzed our needs, helped us substantially lower our current cell phone and US Cellular provided the clear signal we needed. Ludovissy & Associates is pleased with the service Pinnacle Cellular provides.”

-Dave Ludovissy

Ludovissy & Associates

 

“Nick Gibbs and his staff are very professional and easy to work with. He handles all our company needs for phones and Ipads.”

-Scott Lawlor

Galena Cellars Winery

 

“We have been using Pinnacle Cellular and Satellite as our main cell phone provider for over 10 years because of their outstanding customer support, huge cellular phone and data coverage areas, and overall service.”

-Tod Wolter

General Manager

7G Distributing

 

“Nick and his team make it easy to keep our business cellular plan up to date and running efficiently.  We don’t have to research the latest offers, most economical plans or newest equipment. They’ll audit our usage and recommend ways to save money and keep the right equipment in our hands.  Easy to reach, no hassle, no waiting, easy decision for me”.

Michael R. Igo

Chief Operating Officer

Klauer Manufacturing Company

 

“We have had the pleasure to work with Pinnacle Cellular for the last 10 years or so. The pricing and service is the best we have experienced. They constantly keep us up to date with new products and better pricing options as they become available. Thank You Pinnacle Cellular and US Cellular”

-Todd Geisler

Geisler Brothers

 

Nick Gibbs And Pinnacle U S Cellular have been a great partnership for Dubuque Supply. They have helped us pool our phones and are always there for tech support.

Jeff Oberhoffer

Dubuque Supply Company

 

“We have been using Pinnacle Cellular for our business cell phones for many years!  Nick Gibbs and his staff are great to work with and always ready to help, even in a crunch! They have always provided GREAT service and never let us down!”

Tim Weber

Anderson Weber

“We have been using Pinnacle Cellular for many years now, and the Knowledge and Service that Nick’s team puts out is awesome. IF we ever have any questions on how to work the phones, or if we need chargers or cases, they always seem to have what you need. They have been friendly when I have stopped because I can’t find out how to work something on my phone, and I’m sure that happens a lot. After they got the iPhones I know their business has really picked up. It  seems like they are always fairly busy when you stop, but with have so many Acct Executives on hand, your wait time is never very long.  It’s nice to feel like you’re dealing with someone local, not a large national chain that doesn’t have the personal touch.”

Randy Sigman (President)

Union-Hoermann Press

 

“As a business owner, I enjoy doing business with local companies. We have several company phones and whenever I have questions regarding service, billing or upgrades Nick and his team are always quick to answer.  When working with Pinnacle Cellular, Nick always makes sure we are in the best plan to fit our business needs and keep our costs down. Thanks for all you do!”

-Mike Schaul- (Owner)

Express Employment Professionals

 

We are so happy to have Pinnacle Cellular and Nick Gibbs in downtown Dubuque.  This business is involved in the community and also understands supporting other local businesses, such as our restaurant.  Nick continues to help me manage my business plan as our company grows.  Everytime I send him an email for a consult, he always responds promptly and accurately.  My entire team here at L.May Eatery enjoys working with US Cellular and the Pinnacle team.  Keep up the good work!

Lea Droessler

L’ May Eatery

 

“Dealing with Nick at Pinnacle US Cellular has made my life a bit easier. Having to deal with over 75 cell phones, contracts, and cellular users gets a bit hectic. I can count on Nick to dig in and help out no matter what the need or how short the notice I often give. Just makes the chaos a little more clear having him around J”

Kory Kessler

Technology Manager

Molo Companies

Testimonials about Our Staff

Mackenzie Beneventi

Dealing with Mackenzie was wonderful she explained things well and polite and friendly. Thanks for a nice shopping experience

Brian Carpenter

He was very nice and patient when we didn’t know what we were doing!! He also helped to make sure he had out best interests in mind and gave us the best deals.

Mitch Temperly

Very knowledgeable about upgrading our plan and lowering our monthly payments

Brian Carpenter

Brian helped me understand all of my options and with his help I was able to add a new line and get a new phone without going over my budget. He was friendly and helpful even during a very busy time. I love being able to schedule an appointment and have recommended others go talk to Brian.

Tara Ernst

She was super friendly and gave us the absolute best deal she could manage. I’d love to have her help me every time I come in!

Chayce Alexander

He went over our Sprint bill. Explained areas that we could save by switching. Even added an extra line on top of transferring to US Cellular.

Tara Ernst

Tara was great! She reviewed different cell phone and plan options with me and was very knowledgeable. She was also was really good about giving me a couple of options within my budget. Thanks Tara!

Chayce Alexander

Chayce did an excellent job. He was very knowledgeable and a nice guy to work with. We didn’t need him to explain any of the other promotions because we already knew about them. Great young man!

Nick Gibbs

Nick has been taking care of my family I believe for around 10 years now. He takes care of our businesses and personal needs and we couldn’t be happier with him and his staff. We also have our direct tv account through Nick and once again he always takes care of us. Thank-you Nick for all that you do for our very busy family. You are awesome

Brian Carpenter

Brian was very helpful and very patient. He took the extra time to answer my questions. I am not very tech savvy but he never made me feel like I was a burden for asking my questions. I would highly recommend him to anyone. I have already told my friends and family about my very positive experience at us celluar,,,, because of Brian and his knowledge service. Thank you Brian!!!!

Nick Gibbs

Nick is always so helpful and friendly. Glad to have his assistance when it comes to my family’s cell phone needs.

Jenny Johnson

Jenny was amazing! Couldn’t ask for better service! Friendly and professional!

Brandon Holdorf

Brandon was very helpful and offered great support. He did a tremendous job.

Gary Pena

Gary was a great associate to work with!! One of the best experiences I’ve had getting a new phone.

Brian Carpenter

Brian was very knowledgeable at his job I would recommend Brian to the community I was happy with my service he didn’t rush us and he took his time and I would to him with any questions or problems that I have!!

Brandon Holdorf

Very good at his knowledge of getting a new phone. Very cordial and friendly. Good experience.

Gary Pena

Gary was very helpful and friendly!! He gave me the information I needed plus he also gave me his own personal advice!Thanks so much!!

Valerie Stecher

Valerie made me as a first time cellphone user very comfortable

Brandon Holdorf

Brandon has been my go to guy for a couple years now, he is extremely professional and keeps in contact with me with my account and when I need things done. I believe that Brandon brings true value to that store

Jenny Johnson

Jennie as usual was FANTASTIC! She’s extremely helpful not just on this visit but any other location that I have dealt with her! She is one reason why we stick with US Cellular. Thanks Jenny you’re the best!

Mackenzie Beneventi

Very good experience with Mackenzie. Realistic and gave me the best options for me!

Brandon Holdorf

Brandon has a fantastic attitude and made our experience Great! He was incredibly helpful and knew the services very well. He’ll be my goto person for all things cellular. I went to the Wacker Plaza store prior to Brandon’s store and had a terrible experience. It’s because of Brandon and his positive attitude that I’m a happy USC customer!

Valerie Stecher

She explained our options very thoroughly. We left the store knowing that we picked the right option for our family.

Brian Carpenter

Brian was a well knowledgeable salesman. He helps you with anything you don’t know about your phone. I will recommend him to any of my friends.

Mackenzie Beneventi

She was always ready to give an answer and be patient with me asking questions. I really appreciated that quality.

Brandon Holdorf

Brandon was super easy to work with and made sure our family was getting the best deal that met our needs. He didn’t try to oversell anything or make us feel like we had to do anything. Very helpful in getting everything set up on my new phone.

Kara Van Ostrand

I have dealt with Kara in the past I called her on Saturday stating I needed a new phone she accommodated me by coming in on her day off Sunday she is very professional and got me out of the store satisfied very quickly

Gary Pena

Gary was very polite, pleasant, and professional. He was very knowledgeable and helpful.

Brian Carpenter

He was so very helpful. I could tell he was a man who loves what he does and loves to help people day after day. He was quite knowledgeable he answered every question I had clearly, the truth is that my wife and I will only be going to his store. That is how impressed I was with the way he helped, and answered all our questions.

Brian Carpenter

Brian listened to what I was looking for and got me set up in a timely manner. He also reviewed my account and was able to help me save money. He provided me with great service!

Nick Gibbs

Nick did a great job! Excellent customer service, fast and efficient

Nick Gibbs

We are very happy with the personal one in one service we received from Nick. Anytime I have a question or need some type of confirmation re any issue I have, Nick always responds promptly and /or refers us to someone who can assist. We are very satisfied with our small town local Pinnacle US staff.

Mackenzie Beneventi

She was very friendly and helpful! She made my visit enjoyable. As an owner of a business myself, she is a very good employee!

Brandon Holdorf

Extremely helpful. Very easy process. didn’t feel rushed. smooth procedure. Best store in Dubuque. Waaaaaaayyyy better than the corporate store. I will continue to go this one due to the helpfulness of the employees.

Brian Carpenter

Great job Brian I very happy with your service and my new phone. That is why I have been a loyal customer for 20 yrs.

Valerie Stecher

Valerie helped so much with my phone choice and making the switch from android to iPhone.We found her very comfortable to work with. She is knowledgeable and pleasant. It was a great experience.

Valerie Stecher

Valerie was a great listener. She asked great questions to better serve me. You can tell she treats people the way she wants to be treated. Great trait you don’t see much in younger adults.